📦 OwnSelf Shipping Policy

At OwnSelf, we believe in keeping things simple, reliable, and trustworthy. When you order from us, you’re not just buying clothes — you’re joining a movement. So here’s everything you need to know about how your order gets to you:

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🚚 Delivery Partners

We ship across South Africa using The Courier Guy and PAXI (Pep Stores) — trusted delivery services that make sure your order arrives safe and on time.

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⏱ Delivery Times

• Standard Shipping: 2–5 working days (door-to-door).

• PAXI (Pep Stores Collection): 3–5 working days (Standard), or 1–2 working days (Express).

• Free Shipping: Orders over R800 qualify for free delivery (SA only).

Please note: Processing (packing & handover to the courier) takes 1–2 business days after your order is confirmed.

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💰 Shipping Costs

• Flat rate: R60 nationwide

• Free shipping on orders over R800

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🔍 Tracking Your Order

As soon as your package is on its way, we’ll email you a tracking number. You can follow your parcel step by step until it’s in your hands.

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📦 Packaging

Every order is carefully packed in secure courier sleeves to keep your pieces safe and clean. We might be small now, but we pack with purpose — and every parcel carries the heart of OwnSelf.

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❗ Important Notes

• Delivery times may vary slightly depending on your location (remote areas can take longer).

• If you entered the wrong delivery details at checkout, please contact us immediately at officialownself@gmail.com so we can help fix it before shipping.

• We cannot be held responsible for delays caused by the courier service, but we’ll always be here to assist if anything goes wrong.

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💬 Questions?

If you have any concerns about your order’s delivery, email us at officialownself@gmail.com. Our goal is to make sure your shopping experience is smooth, stress-free, and uplifting.

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✨ OwnSelf isn’t just about clothes — it’s about carrying your light wherever you go. And that includes how we deliver to you.

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